Heys is a Canadian luggage brand founded in Toronto in 1986, sold in Australia through heys.com.au, with hardside and softside suitcases in carry on, medium, large and trunk sizes, travel bags like duffels, totes and backpacks, packing accessories, a... Read More
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Heys is a Canadian luggage brand founded near Toronto in 1986 and sold in Australia. The range covers carry-on, medium, large, and trunk suitcases in hardside and softside, plus travel bags, accessories, and kids' luggage in Paw Patrol, Peppa Pig, and My Little Pony designs. Most shoppers looking for a Heys discount code are pricing up a new suitcase before a trip, or adding accessories to luggage they already own.
Heys sells luggage and travel accessories, and the code field is present on the checkout page, right beside your order summary.
Go to heys.com.au and add your suitcase or accessories to the cart.
Proceed to checkout.
Choose Ship or Pickup for your Heys order, then fill in your delivery details.
Find the "Discount code or gift card" box above the order Subtotal.
Enter your Heys promo code exactly as written.
Click Apply.
Check the Total line before you pay for your Heys order.
A code can fail at checkout for a few specific reasons.
The luggage or accessory in your cart falls outside the promotion.
The code was typed with an extra space or the wrong case, and Heys' checkout field won't correct it.
You clicked Apply but didn't check the Total line, so a rejected Heys code can look like it went through.
The Heys code has expired.
Your cart hasn't reached the minimum spend set for that Heys promotion.
Luggage is the main category, browsed by size (carry-on, medium, large, trunk, and sets) or by hardside and softside. Travel Bags cover totes, backpacks, duffels, belt bags, and rolling laptop bags. Accessories include packing cubes, beauty and toiletry bags, and water bottles. Kids have licensed designs like Paw Patrol and Peppa Pig, plus Travel Tots and Super Tots. Named collections include Earth Tones, Pastel, ASTRO, LUXE, and Puffer. A code may not cover every category, so read its terms first.
Heys offers free delivery on orders over $100 within Australia, and the banner at the top of the website states it. A small accessory, such as a packing cube or toiletry bag, can help a smaller basket reach that threshold. Check the delivery line at checkout for orders below it.
Heys says newsletter subscribers get updates and access to exclusive deals, so signing up on heys.com.au is a simple way to hear about Heys offers and special offers early. The site does not promise a welcome discount, so treat it as a way to catch future promotions. Gift cards are also sold on the website.
Products on the Australian site can show a sale price beside the regular price, so compare both before adding a code. Heys does not publish a fixed seasonal sale calendar on the pages we checked, so the homepage banner and the New Arrivals collection are the best places to see what is reduced. Coupondopa AU lists current Heys online deals in one place, so you can read the terms before you order.
Heys sells matching Luggage Sets, and the Kids range includes 2 Piece Sets. Comparing a set with the total of every single piece is an easy way to judge the value. Bundle offers can differ by collection, so check the set page for the current price.
Luggage is covered by either a 10-year Executive Class or a 5-year Prestige Class warranty against workmanship defects, depending on the product. You need dated proof of purchase and the warranty tag. Airline damage and normal wear and tear are not covered. When you compare a Heys discount code saving with a cheaper case, the warranty is part of the value.
Customer reviews on the official Heys site often mention light luggage, smooth wheels, and enough space for longer trips. Several reviewers also say carry-on sizing was easy to check against airline limits, and Heys has a Fit Your Flight page for this. Reviews sit on product pages, so read the ones for the model you want, since experience can differ between collections such as Airlite, Pastel or Earth Tones.
Free delivery applies to Australian orders over $100. Delivery times depend on the shipping zone, and Heys shows a zone guide on its shipping page. Check the delivery line before paying if your order is smaller. Heys accepts Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, and Shop Pay, so most standard payment methods will work once your code is applied.
Unused or defective items can be returned within 14 days of receiving the shipment. Items must be in the same condition, with hang tags attached and in the original box. Heys sends a prepaid Australian return label by email or post, usually within 1 to 2 business days of your request, and deducts a standard $10 for return shipping and handling. Items bought from other retailers cannot be refunded by Heys, and used items are refused.
General inquiries and feedback: info@heys.com
Sales information: Sales.AU@heys.com
Service information: Service.AU@heys.com
Working hours: Monday to Friday, 9 am to 5 pm AEST, with replies usually within 24 to 48 business hours
Free delivery on orders over $100 within Australia.
10-year or 5-year workmanship warranty depending on the product.
Wide range across luggage, travel bags, accessories, and kids' designs.
Prepaid Australian return label for eligible 14-day returns.
Luggage Sets and kids' 2 Piece Sets for buying together.
$10 is deducted from refunds for return shipping and handling.
Returns must be unused, with hang tags and the original box.
Codes and sale prices can vary by product or collection.
Purchases from other retailers are not covered by Heys returns.
The warranty does not cover airline damage or normal wear and tear.